Shipping policy
Welcome to ZyvoraThread. We are dedicated to ensuring your order reaches you quickly, safely, and efficiently.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
During product launches, sales, or festive seasons, processing times may be slightly extended.
Shipping Time
Estimated delivery times:
| Location | Delivery Time |
|---|---|
| India | 4–8 Business Days |
| International | 10–20 Business Days |
Please note that delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, or courier delays.
Shipping Charges
Shipping charges are calculated automatically at checkout based on your delivery location.
We may occasionally offer Free Shipping Promotions, which will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. You can use this tracking number to monitor your package's journey.
Delivery Delays
While we strive to meet all estimated delivery timelines, unforeseen circumstances such as weather disruptions, transportation issues, customs inspections, or high order volumes may cause delays.
We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If an incorrect address is provided and the order has already been shipped, ZyvoraThread cannot guarantee successful delivery or offer reimbursement for lost packages.
Damaged or Lost Packages
If your package arrives damaged or appears lost in transit:
- Contact us within 48 hours of delivery.
- Include your order number and clear photos of the damaged package/product.
- Our support team will investigate and provide an appropriate resolution.
International Orders
For international shipments, customers are responsible for any customs duties, taxes, or import fees imposed by their country's regulations.
These charges are not included in the product price or shipping cost.
Contact Us
For any questions regarding your shipment, feel free to contact us:
ZyvoraThread Support
📧 support@zyvorathread.com
🌐 www.zyvorathread.com
Thank you for choosing ZyvoraThread. We appreciate your trust and look forward to delivering premium fashion directly to your doorstep. ✨🛍️